Read about all order details and shipping information so that everything goes well in relation to the e-commerce experience.
After you place your order, a confirmation email will be sent to you shortly. If it doesn't appear in your inbox, please check your spam folder. If you still haven't received it within one day, feel free to reach out to us through our Contact Us section.
For any modifications, cancellations, or address updates, please contact us through the Contact Us section as well. If you receive any items that are damaged, notify us within 4 days of receiving your order, and please include clear photos along with your packing slip.
Typically, orders are processed within 1-2 business days, excluding weekends and holidays.
We ship worldwide, and the shipping fee will be calculated upon checkout depending on your delivery address.
Once an order has been processed, is ready for collection by the courier, and the tracking details have been emailed to you, then you may check your order status using the courier provider's website with the information provided.
Please allow 1-2 business days for tracking to activate. Delivery times vary: Asia - 3-5 days, Europe - 8-10 days, US - 12-15 days.
This shipping fee is calculated by your delivery address. You are only able to view the exact delivery fee for your order by inserting the delivery address at checkout. Periodically, we will also send out Free Shipping codes.
In the event that your package arrives damaged due to mishandling by the carrier, please save the box and the merchandise and notify us immediately, including your order number in the email for expedited service. If for any reason you are not completely satisfied with your purchase, please do not hesitate to contact us for support via Contact Us.
All the taxes and duties for the countries below are included, but for the countries that are not listed, any applicable tax and duties arising, as per the government and local regulations, will have to be borne by the customer at the time of delivery.
Australia
Austria
Belgium
Bulgaria
Canada
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Israel
Italy
Latvia
Lithuania
Luxembourg
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
United States
.svg)
.png)
